CORPORATE INFORMATION

Teknosa İç ve Dış Ticaret A.Ş. (‘Teknosa’), which pioneered the technology market concept in Türkiye, has become the most accessible and reliable technology retail chain, boasting an extensive network of stores, an e-commerce website, and mobile platforms.

 

Having been established in 2000 as part of Sabancı Holding, Teknosa has been publicly traded on Borsa Istanbul since 2012. Acting with the vision of “Technology for Everyone,” the Company seeks to provide its customers with a delightful shopping experience by ensuring easy access at any time and everywhere.

 

Blending digital and physical channels to meet customer expectations, Teknosa remains a pioneer in implementing the omnichannel model within the industry.

 

Teknosa makes a difference in the industry through its robust infrastructure, characterized by extensive reach, service quality, dependability, and a wide range of products. The Company’s dynamic, innovative, and entrepreneurial structure allows it to shape the future together with its stakeholders.

 

Dedicated to carrying out its sustainability-oriented activities, Teknosa aims to offer greater value to the society and all its stakeholders. With over 24 years of expertise, Teknosa stands out as a leader in retail and e-commerce while also being a significant player in the air conditioning industry through its İklimsa brand.

 

Teknosa maintains its leading position in the sector by constantly investing in its brand and employees, developing its expert human resources, pioneering innovative services for customer satisfaction, and making bold moves by establishing channel structures that address consumer requirements.

 

As the founder of the first technology-oriented marketplace of the sector, Teknosa offers all products and services in its technology ecosystem to its customers with a holistic experience and under the assurance of Teknosa. Teknosa also provides its customers with a more comfortable, digital, accessible, and sustainable shopping experience with its new customer-oriented concept stores.

 

Aiming to create the largest service ecosystem for electronic products in Türkiye, Teknosa has successfully achieved its digital transformation across the entire process, from supply chain to after-sales services. Adopting a data-driven management culture, the Company increases its Customer Relationship Management (CRM) investments, employs artificial intelligence algorithms to analyze data, and continuously improves customer experience.

 

Continuing its efforts for the ‘Teknosa of the future,’ the Company is dedicated to becoming the pioneer of holistic experience in retail with investments in stores, teknosa.com, marketplace, customer experience, business continuity, operational excellence and human resources, aiming to translate its achievements into greater benefits for both its stakeholders and the national economy.