CORPORATE INFORMATIONS
CORPORATE INFORMATIONS
Our Vision, Mission, Culture and Values
Vision
To act as the leading electronics retailer in the region through “innovative” and “distinctive” products and services.
Mission
To bring happy moments by providing the world’s technology to everyone.
Culture and Values
Teknosa is a young company and the pioneer of innovation, that prioritizes the needs and expectations of its customers and all its stakeholders, values different opinions, promotes wide participation in decisions, is not afraid of making mistakes and turns mistakes into development opportunities, and focuses on creating sustainable value. Its values are cooperation, trust, sincerity, happiness, showing understanding, and proactivity.
Quality Policy
Offering tech products and services, Teknosa is a company that prioritizes customer satisfaction, continuously improves its relationships with suppliers, places importance on the development of its employees, ensures the sustainability and efficiency of its lean and fast-moving organization by practicing modern management techniques, and always conducts assessments for further improvement with an innovative approach.
Complaint Management Policy
Teknosa handles all complaints and requests received through customer interaction channels in accordance with laws and Company policies, and in a confidential, fair, and objective manner, thus continuously improving its complaint management system and increasing customer satisfaction.
Information Security Policy
