Human Rights Policy

1. PURPOSE AND SCOPE 

This Human Rights Policy (Policy) has been prepared to emphasize Teknosa’s commitment to Human Rights and its employees and to serve as a guide reflecting its approach to Human Rights.
 
The Policy applies to all Teknosa employees, suppliers, business partners, and all third parties with whom business is conducted and is aligned with Teknosa’s Code of Business Ethics. These individuals and entities are expected to comply with Teknosa’s Human Rights Policy.
 

2. DUTIES AND RESPONSIBILITIES 

All Teknosa units and employees are responsible for the implementation and support of this Policy and its associated procedures. The periodic updating of the Policy is the responsibility of the Human Resources Business Partner and Career Senior Directorate, while the Risk, Compliance, and Business Continuity Department is responsible for monitoring and overseeing the implementation of the principles and objectives outlined in the Policy.
 

3. FUNDAMENTAL PRINCIPLES AND COMMITMENTS 

In alignment with the Universal Declaration of Human Rights, the United Nations (UN) Global Compact, the UN Convention on the Rights of the Child, the core ILO Conventions, the OECD Guidelines for Multinational Enterprises, the UN Guiding Principles on Business and Human Rights, relevant national legislation, internal company regulations, and the Business Ethics Principles of Sabancı Holding and Teknosa, our commitments to human rights are as follows:
 

3.1. Respect for and Compliance with Human Rights

Teknosa is committed to conducting all relationships with employees, customers, business partners, and the communities in which it operates with mutual respect and adherence to human rights. It also aims to raise awareness of human rights issues and prevent potential violations.
 

3.2. Equal Opportunity, Diversity, and Inclusion 

Teknosa provides a work environment where all employees respect each other's rights and dignity, without discrimination. Recruitment, career development, and promotion processes are based on criteria such as performance, skills, and experience. While encouraging equal opportunity and diversity, Teknosa recognizes the crucial role diversity plays in achieving company goals. Therefore, attracting and retaining talent with different perspectives is highly valued. The company supports initiatives that promote the participation of women, young people, and individuals with disabilities in the workforce.
 

3.3. Non-Discrimination

At Teknosa, all employees are entitled to equal rights and a fair working environment, regardless of language, religion, race, ethnicity, age, gender, sexual orientation, color, political opinion, belief, marital status, pregnancy, physical disability, appearance, or any other group differences. Any form of discrimination or retaliation is strictly prohibited within the company.
 

3.4. Forced Labor and Child Labor 

Teknosa strictly opposes all forms of forced labor, including human trafficking and modern slavery, as well as the employment of child labor, illegal immigrants, and foreign workers without legal work permits. Individuals under the age of 18 are not employed, and full compliance with international conventions ratified by the Republic of Türkiye and national legal regulations regarding child rights is ensured. Teknosa is committed to taking all necessary measures to create a work environment that respects fundamental rights and freedoms at every stage of its operations.
 

3.5. Violence and Maltreatment 

 
Teknosa is committed to providing a workplace free from violence and harassment, where no threats to safety or distressing situations occur. Employees are obligated not to engage in physical or psychological violence against anyone, and those who witness such behaviour are responsible for preventing it. Teknosa has zero tolerance for physical, verbal, sexual, or psychological harassment, bullying, abuse, or threats.
 

3.6. Occupational Health and Safety 

Protecting the health and safety of employees, customers, visitors, and business partners in the workplace is one of Teknosa’s priorities. The company is responsible for ensuring safe and healthy working conditions for all employees and business partners and for taking necessary precautions to minimize accidents. Accordingly, Teknosa’s management strives to maintain the highest safety standards and fully complies with applicable occupational health and safety regulations.
 

3.7. Working Hours, Wages, and Employee Rights 

 
Teknosa conducts its operations in compliance with relevant legal regulations and adopts a fair wage policy based on the principle of “equal pay for equal work.” The company works to prevent excessive overtime and improve efficiency. Teknosa supports employees’ work-life balance, encourages personal development opportunities, and promotes reward programs.
 
Teknosa expects subcontractors and business partners to adhere to these principles and comply with legal regulations concerning working conditions, wages, and benefits.
 

3.8. Data Privacy 

Teknosa fully complies with legal regulations regarding the processing of personal data and takes all necessary administrative and technical measures. The company ensures compliance with the Law No. 6698 on the Protection of Personal Data and international legislation when processing employees’, customers’, and other relevant individuals’ personal data. Teknosa respects privacy at every stage of its operations and avoids practices that could violate privacy rights.
 

3.9. Freedom of Expression 

Teknosa respects employees’ freedom of expression and is committed to preventing any actions that restrict it. Within the framework of legal regulations, the company respects employees’ rights to organize meetings, form unions and associations, and refrain from such activities if they choose.
 
 

4. REPORTING NON-COMPLIANCE WITH THE POLICY 

Anyone who suspects a violation of Teknosa’s Human Rights Policy or becomes aware of a potential breach may report the issue directly to their immediate manager. If the situation involves their manager, they may report it to the Company Ethics Rules Consultant. If no action is taken or the issue remains unresolved, reports can be submitted to Sabancı Holding Ethics Board or Teknosa Ethics Violation Reporting Line (+90 216 468 36 02) or via email at [email protected].
 
Detailed information on the reporting process for non-compliance can be found in the Code of Business Ethics (PO-IK-007) document published on the company’s website and internally.
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